How to Lodge a TAC Claim

You can make a claim by using the TAC's online lodgement form, or by calling the TAC on 1300 654 329 (Monday to Friday, 8.30am to 5:00pm).

Information Required to Lodge a TAC Claim

When lodging your TAC Claim you will need to provide the following details to the TAC.

Details of the Accident:

• Accident date, location and circumstances
• Details of other people/drivers and witnesses involved
• Details of the vehicles involved, including registration numbers
• The police report number or officer's details you received when you reported the accident to the police (not required for public transport accidents)
• For accidents that involved public transport, the incident report number and the date you reported the accident to the operator

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Details of your Injuries:

Written details of the injuries you sustained in the accident from your treating health professional or from the hospital you attended. This could be one of the following:

• Hospital discharge summary
• Signed Certificate of Capacity
• Signed medical certificate
• Letter from your doctor or allied health professional

You should also provide the name and contact details of the health professional you have seen or hospital you attended for your accident injuries.

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Income and Bank Details:

The TAC will ask for information about your employment and income so that they can understand your circumstances.

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Information sourced from the Transport Accident Commission website (How to make a claim - when a person is injured - TAC - Transport Accident Commission)